Policies

    IN STORE PURCHASES:

    All new, unopened/unworn home goods & clothing with tags attached can be returned or exchanged within 7 days with a receipt. The refund will be issued via the card used to purchase. Orders purchased via card cannot be returned for cash. All items returned with a gift receipt can be exchanged or refunded for store credit via a gift card.
    All vintage & sale items are final sale.
    Lingerie & swimwear are final sale.
    All sex / smoke objects are final sale: no exceptions. This rule is absolutely firm for sanitation reasons to protect employees and fellow customers.
    Dry goods, beauty, plants, & curiosities are final sale. 

    ONLINE STORE:

    -local deliverycoming soon
    -pick-ups: 

     available everyday from 11am to 7pm. *Please place orders by 5pm to         ensure same day pick-up.

    -shipping: 

    WE DO NOT & WILL NOT SHIP PLANTS.

    we offer free ground shipping via USPS on orders over $150*. If you need an item received sooner than the 3-8 days it may take, we suggest choosing a faster option.

    -returns: 

    ALL ITEMS PURCHASED WITH A PROMO CODE ARE ONLY AVAILABLE TO RETURN FOR STORE CREDIT.
    ALL SALE ITEMS ARE FINAL SALE.
    LINGERIE, SWIMWEAR , DRY GOODS & BEAUTY ARE FINAL SALE.
    ALL SEX / SMOKE OBJECTS ARE FINAL SALE. 
    This rule is absolutely firm for sanitation reasons to protect employees and fellow customers.
    ALL INTERNATIONAL ORDERS ARE FINAL SALE.
    PLANTS ARE FINAL SALE.
    All new, unopened/unworn home goods & clothing with tags attached can be returned with a return initiated within 5 days of receiving item. Please e-mail please@pleaseplants.com with your order number to initiate a return. We will send you back a printable shipping return label. Returns must be received back within 10 days of receipt. Return shipping costs will be deducted from the amount of the return. You are more than welcome to return a package via another carrier or purchase return shipping yourself. We strongly suggest insuring the package, as we are not responsible for packages sent with a label we did not provide. 
    At this time, we cannot offer exchanges on items purchased online unless they are returned in person within 7 days of receipt. If you would like another size, we suggest initiating a return & placing a new order for the new item.
    Original shipping costs paid by the customer (ie orders not using the free shipping option / expedited orders ) are non-refundable.